Community Manager - Turkey (Germany)

Transfer Galaxy is a fast-growing fintech startup helping people in Europe send money to support their loved ones. You will help us drive digital transformation with the German-Turkish community.
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Transfer Galaxy is a fast-growing fintech startup helping people in Europe send money to support their loved ones in Africa, Asia, and the Middle East. We’re a diverse bunch of people from different countries and cultures with all the excitement and challenges that come with it. As a Transfer Galaxy employee, you can be yourself, do the work you love, learn, and grow, and really impact other people’s lives.

 

As a Community Manager, you will be the cornerstone of Transfer Galaxy’s growth journey. You will be responsible for customer acquisition and retention in the Turkish community in Europe, working closely with the Country Manager (Germany) and the Community Manager - Turkey (Sweden).

Your responsibility will be to drive the digital transformation and spread the use of Transfer Galaxy’s superior service within the German-Turkish community.

We are a Swedish company, but also have employees in Germany (office in Frankfurt) and Pakistan. Furthermore, we have a subsidiary without employees in Norway and shortly another one in the U.K. 

We are confident that our digital product is superior to other remittance providers’, but in order for customers to change from traditional remittance providers to ours, it is important that the Transfer Galaxy brand instils trust and safety. Your responsibility will be to build trust within the local community by bridging the gap between offline and online.

You will set the strategy together with the management on how to best approach the community. 

As we’re a fast-growing company your tasks and assignments may shift over time and with short notice. At the current time your responsibilities will include:

  • Creating brand-awareness and adapting marketing mix to local circumstances together with our marketing team
  • Offline marketing targeting the Turkish-German community, attending local events, meetings and other get-togethers
  • Establishing contact with key influencers and partnerships within the Turkish-German community
  • You will together with our marketing team create online campaigns targeting the local community and campaigns targeting recipients in Turkey
  • Listening to customers and come with suggestions on how Transfer Galaxy can adapt its product offering to better meet customers’ demands

This is a high-impact role which involves a combination of commercial and people management skills. The ideal candidate has:

  • A large social network within the Turkish community in Europe
  • An entrepreneurial mindset with a strong orientation towards results
  • The ability to work independently on the strategic and operative day-to-day task
  • Willing to get your hands dirty – we are (still) a small but growing team and need people with a bias towards action at every level
  • A positive attitude and an eagerness to be part of the digital disruption
  • High moral standards and wants to do good for the world
  • Highly responsible and customer-oriented
  • Prior experience from the remittance industry (a plus but not required)
  • Fluency in English, German and Turkish

The role will be based at our head office in Frankfurt. Interviews will be conducted on a rolling basis. Should you have any questions, please contact jobs@transfergalaxy.com

Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

Frankfurt am Main

Neue Rothofstraße 13-19
60313 Frankfurt am Main Directions

More than just an office

At Transfer Galaxy we value the diversity of opinions and perspectives. We believe that it is only when people from different backgrounds come together that new solutions to old problems can be found. 

We are convinced that these solutions will be so much better if we have fun along the way. That's why you will see a lot of smiles both around and outside of the office. Whether it's our weekly football games or dinners together, we make sure to have fun together outside the office!

Already working at Transfer Galaxy?

Let’s recruit together and find your next colleague.

email
@transfergalaxy.com
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